Terms of Service

REGULATIONS FOR SALE USING DISTANCE COMMUNICATION MEANS

(HEREINAFTER: "REGULATIONS")



from April 18, 2024




Preamble
ARCHIVE BY X Online Store operating at ul. Nakielska 144B in Bydgoszcz (hereinafter: " Store ") is run by Archive by X Mateusz Marmurowicz ul. Nakielska 144B, 85-391 Bydgoszcz, NIP: 9671475769 , Regon: 528385250 ; tel. +48881076946, e-mail contact@archivebyx.com


1. Definitions

Whenever capitalized terms are used in the following parts of the Regulations, they should be understood in the following meaning:

  1. Goods – products offered by the Store for retail sale,
  2. Consumer – a natural person concluding a legal transaction with an entrepreneur that is not directly related to his or her business or professional activity (within the meaning of Art. 22 1 of the Civil Code);
  3. kc – Act of 23 April 1964 – Civil Code;
  4. consumer rights act – act of 30 May 2014 on consumer rights;
  5. Seller Archive by X Mateusz Marmurowicz ul. Nakielska 144B, 85-391 Bydgoszcz, NIP: 9671475769 , Regon: 528385250 ;
  6. Entrepreneur – a person conducting business activity, regardless of the form of its conduct;
  7. Customers – Consumers and Entrepreneurs who purchased Goods in the Store;
  8. GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)

2. General provisions
  1. These Regulations define the rules for using the Store, in particular the rights and obligations of the Seller and the Customer, the rules for placing orders and concluding and terminating purchase and sale agreements regarding products offered by the Seller, as well as the rules for performing these agreements and the rules for complaint procedures and personal data protection. These Regulations also define the rules for providing services electronically, which are provided only to the extent intended to enable Customers to make purchases through the Store.
  2. Customers may at any time obtain free access to these Regulations on the website https://www.archivebyx.com/pages/regulamin , including downloading and archiving the content of the Regulations in the form of an electronic file (PDF format) or printing it out. The Regulations are also made available to Customers during the ordering procedure, and are also delivered to Customers as an attachment to an e-mail confirming the conclusion of the agreement referred to in point §3 of the Regulations.
  3. These Regulations are addressed to both consumers and Entrepreneurs using the Store, with the exception of those provisions of the Regulations that expressly refer to Consumers.
  4. Customers may communicate with the Seller by e-mail and in writing (contact details are as in the preamble to the Regulations), and Customers place orders using the order form, in accordance with the procedure provided for in §3 of these Regulations.
  5. All announcements, advertisements, price lists and other information posted on the www.archivebyx.com website relating to the products listed therein do not constitute an offer within the meaning of the provisions of the Civil Code, but an invitation to conclude a contract within the meaning of Art. 71 of the Civil Code.


3. Online sales
  1. The Store accepts Customer orders via the website www.archivebyx.com . Orders can be placed 24 hours a day, 7 days a week. Placing an order by the Customer in the Store constitutes an offer to conclude a sales agreement for products that are the subject of the order within the meaning of art. 66 § 1 of the Civil Code.
  2. Placing an order means selecting the type and number of products on the website www.archivebyx.com , clicking the "add to cart" icon, filling out the order form, selecting the payment and delivery method, and then confirming and sending the order by clicking the "Order with an obligation to pay" icon. Orders placed via the Store entail an obligation to pay.
  3. An essential element of the ordering procedure is for the Customer to read and accept these Regulations, which the Customer confirms by checking the appropriate box before finalizing the order. Failure to accept these Regulations during the ordering procedure prevents the possibility of purchasing goods through the Store and requires the agreement of the terms of the transaction in another form.
  4. After the Customer has submitted a correctly completed order form, the Store immediately confirms receipt of the order by sending the Customer an appropriate e-mail message to the e-mail address provided by the Customer. Upon receipt by the Customer of the above e-mail message, a purchase-sale agreement is concluded between the Customer and the Seller. Such an e-mail message also constitutes confirmation of the conclusion of a distance contract.
  5. Agreements concluded via the Store are concluded in Polish.

4. Payment and delivery
  1. The prices of products presented on the Store's websites are gross prices (i.e. they include all components such as customs duties and taxes, including VAT) and are expressed in Polish zloty (PLN).
  2. The prices of goods given on the Store's website do not include delivery costs. The delivery costs of the product (including transport, delivery and postal fees) are indicated to the Customer when placing an order, including when the Customer expresses their will to be bound by the sales contract. The delivery cost depends on the delivery method selected when placing the order. The total cost of the order, including the price of the product and the delivery cost, is visible in the summary of the order. In the case of placing an order covering several products, the delivery cost is calculated for one product, according to the higher value.
  3. The binding and final price is the price at the time the Customer places the order.
  4. Payment for the ordered goods can be made in the following ways:
    • Available payment methods:
      • Payment cards:
        • Visa
        • Visa Electron
        • Mastercard
        • Mastercard Electronic
        • Maestro
    • The entity providing online payment services is Stripe Inc. with headquarters in San Francisco, website: https://stripe.com/en-pl
  5. All goods ordered in the Store are issued with VAT invoices or bills. Payment options can be found in the Payment tab.
  6. Delivery of the product to the Customer is subject to payment, unless the sales agreement provides otherwise .
  7. Ordered products are delivered:
    • via the courier company InPost, Pocztex Kurier, FEDEX, according to the Customer's choice made when placing the order. The ordered goods are delivered - depending on the Customer's choice - directly to the Customer's address indicated in the order form,
  8. Deliveries of goods ordered via the Store are made within the territory of the Republic of Poland.
  9. The order processing time is from 2 to 21 business days, counted from the date of placing and paying for the order by the Customer, unless a different time is specified in the product description or when placing the order.
  10. After receiving the shipment, the Customer should, if possible, check the condition of the shipment in the presence of the delivery person. If any damage to the shipment is detected during transport, it is advisable, if possible, for the Customer to refuse to accept the shipment or to draw up a protocol in the presence of the delivery person specifying the condition of the shipment and the circumstances of the damage, which will significantly facilitate any complaint procedure.
  11. A detailed delivery price list is available in the Delivery section on the Store website.


5. Complaints
  1. The Store is obliged to deliver to Customers the sold items without physical and legal defects (warranty), except for used items, the condition of which has been specified on the product page. The Seller is liable under the warranty for physical and legal defects of the offered Goods, on the principles specified in art. 556-576 of the Civil Code
  2. In order to make it easier for you to file a complaint, please fill out the form on the website www.archivebyx.com/pages/reklamacje . This way, you will be informed about the status of the complaint: whether the product has been delivered, how the complaint is being considered, whether the complaint is completed.
  3. Complaints may be submitted by mail to the address of the Store's registered office, referred to in the preamble to the Regulations, as well as using the complaint form available on the website www.archivebyx.com/pages/reklamacje .
  4. Complaints sent by post should be sent to the address of the Store's registered office, referred to in the preamble to the Regulations, with an attached and signed complaint form.
  5. The complaint should include the Customer's contact details, information on the type of defects and the date they were discovered, the Customer's request, and in case of doubt, some kind of confirmation of the purchase of the complained goods in the Store. The above content of the complaint has the form of a recommendation, and complaints with a different content will also be considered by the Seller.
  6. If, in order to consider the complaint, it is necessary for the Seller to familiarize themselves with the sold item, the Customer who exercises the warranty rights will be obliged to deliver the item at the Seller's expense to the place specified in the sales agreement, and if no such place is specified in the agreement - to the place where the item was issued to the Customer. If, due to the type of item or the way it was installed, the delivery of the item by the Customer would be excessively difficult, the Customer is obliged to make the item available to the Seller at the place where the item is located.
  7. The complaint will be considered within 14 days from the date of its submission by the Customer (in the case of reporting directly in the Store) or within 14 days from the date of receiving an appropriate statement from the Customer (in the case of reporting electronically / by post). If the Seller does not respond to the Customer's requests within 14 days, it means that it considered the requests to be justified.
  8. The store does not provide a separate warranty for the products sold (some products may be covered by their manufacturer's warranty), and does not provide after-sales services.
  9. The Customer will be informed about the method of handling the complaint in accordance with the method chosen by the Customer, i.e. via e-mail/traditional mail, by telephone or in person at the Store.
  10. If the entrepreneur does not accept the complaint of the Customer who is a consumer and the latter does not agree with the entrepreneur's decision, he or she may use the available out-of-court methods of complaint resolution and claim settlement.
  11. In particular, the Customer may apply to the relevant provincial inspector of the Trade Inspection with a request to initiate mediation proceedings for the amicable settlement of the dispute between the Customer and the Seller in accordance with art. 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws 2001 No. 4 item 25, as amended). Mediation is voluntary (both parties must consent to it), and any settlement between the parties must also be the result of consent between both parties. Effective submission of a request for mediation does not guarantee its conduct, or even less its result.
  12. The customer also has the option to request the resolution of a dispute arising from the concluded sales agreement by a permanent consumer arbitration court at the provincial inspector of the Trade Inspection, referred to in art. 37 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws 2001 No. 4 item 25, as amended). The regulations for the organization and operation of permanent consumer arbitration courts are specified in the Regulation of the Minister of Justice of 25 September 2001 on the determination of the regulations for the organization and operation of permanent consumer arbitration courts (Journal of Laws 2001, No. 113, item 1214).
  13. Detailed information on out-of-court methods of handling complaints and pursuing claims is also available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection and the Voivodship Inspectorates of the Trade Inspection.


6. Withdrawal from the contract
  1. In accordance with art. 27 of the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827), a Customer who is a Consumer who has concluded a distance contract via the Store may withdraw from it within 14 days from the date of delivery of the shipment without giving a reason and without incurring costs. Information on the right to withdraw, containing in particular information on the method and deadline for exercising the right to withdraw from the contract and the costs of returning the item in the event of withdrawal from the contract, which the Customer shall bear, constitutes Annex No. 1 to these Regulations.
  2. The Customer may use the model declaration of withdrawal from the contract constituting an annex to the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827), as well as Annex No. 2 to these Regulations, but this is not obligatory.
  3. In the event of withdrawal from the contract, the contract is considered not to have been concluded. If the Customer who is a Consumer has made statements before the Seller has accepted his offer, the offer ceases to be binding.
  4. The customer bears the direct costs of returning the items.
  5. The customer is liable for any reduction in the value of the item resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.
  6. The right to withdraw from a distance contract does not apply to the Customer in relation to contracts listed in Art. 38 of the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827), and in particular:
    • the provision of services for which the consumer is obliged to pay a price, if the entrepreneur has fully performed the service with the express and prior consent of the consumer, who was informed before the commencement of the performance that after the entrepreneur has performed the service he will lose the right to withdraw from the contract, and has acknowledged this;
    • in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline for withdrawal from the contract expires;
    • where the subject of the provision is a non-prefabricated product, manufactured according to the consumer’s specifications or intended to meet his individual needs;
    • where the subject of the service is goods that spoil quickly or have a short shelf life;
    • where the subject of the service is goods delivered in a sealed package which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
    • where the subject of the provision are goods which after delivery, due to their nature, are inseparably connected with other things;
    • where the subject of the service are alcoholic beverages, the price of which was agreed upon at the conclusion of the sales contract and which can only be delivered after 30 days and whose value depends on market fluctuations over which the trader has no control;
    • where the consumer has expressly requested the trader to come to him for urgent repair or maintenance; if the trader provides additional services other than those requested by the consumer, or supplies goods other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in respect of such additional services or goods;
    • where the subject of the provision are audio or visual recordings or computer programs supplied in a sealed package, if the package has been opened after delivery;
    • supply of newspapers, periodicals or magazines, with the exception of subscription agreements;
    • concluded through public auction;
    • provision of accommodation services other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sporting or cultural events, if the contract specifies the day or period of provision of the service;
    • supply of digital content not supplied on a tangible medium for which the consumer is obliged to pay a price, if the entrepreneur commenced the provision with the express and prior consent of the consumer, who was informed before the provision began that after the entrepreneur had fulfilled the provision, the consumer would lose the right to withdraw from the contract, and the consumer acknowledged this, and the entrepreneur provided the consumer with the confirmation referred to in Article 15, the obligation to issue a contract document and to confirm obtaining consent, paragraphs 1 and 2, or Article 21, confirmation of conclusion of a distance contract, paragraph 1;
    • the provision of services for which the consumer is obliged to pay a price for which the consumer has expressly requested the trader to come to him for the purpose of carrying out repairs and the service has already been fully performed with the express and prior consent of the consumer.
  7. If the Customer has requested the commencement of the provision of services (if the Seller's offer provides for such services at all) before the expiry of the deadline for withdrawal from the contract, the Customer shall pay the Seller an amount proportional to the scope of services provided up to the moment when the Customer informed the Seller of the withdrawal from this contract.
  8. The customer should secure the returned goods in such a way as to minimize the risk of damage during transport.


7. Services provided electronically
  1. The Seller provides electronic services consisting of enabling Customers to set up a user account on the Store's website and making an order form available to Customers on the Store's website.
  2. The user account service consists of enabling Customers to use the resources of the Store after logging in. Creating a user account requires completing and sending a registration form containing: first and last name, permanent residence address, correspondence address (if different from the registered address) and e-mail address. The user account service is provided free of charge for an indefinite period. The Customer may at any time, without giving a reason and without incurring any costs, delete their user account by sending the Seller a request to delete the account in writing, by fax or by e-mail (contact details are specified in the preamble to the Regulations).
  3. The order form service consists of enabling Customers to place orders (declarations of intent) for goods offered by the Seller via the Store's website, in accordance with the procedure provided for in §3 of the Regulations. The service is provided free of charge and is of a one-time nature. The service ends immediately after the order is placed.
  4. To browse the Store's assortment and place orders, you must have a computer or other multimedia device with access to the Internet, an operating system that allows you to run a web browser (e.g. Internet Explorer, Mozilla Firefox, Google Chrome, Opera) at a recommended screen resolution of 1024x768 pixels or higher and with Javascript support, as well as an active e-mail account.
  5. The Seller informs that the basic threats related to the use of the service provided electronically via the Internet include in particular the interference of third parties (so-called hackers), computer viruses, Trojan horses or spam (unsolicited electronic messages sent simultaneously to many recipients). It is in the interest of every user of services provided via the Internet to install legal and up-to-date software that protects the user's device against the above threats.
  6. Customers using the Store are obliged to refrain from any activity contrary to the law, in particular from providing content of an illegal nature and from interfering with the content of the Store or its technical elements.
  7. Complaints regarding services provided electronically can be submitted in writing or by e-mail (contact details provided in the preamble to the Regulations). Complaints will be considered by the Seller within 14 days of their receipt.

8. Personal Data

  1. The administrator of the personal data of the Customers is the Store (hereinafter referred to as the “ Administrator ”). The Administrator’s data are indicated in the introduction to the Regulations.
  2. You can contact the Administrator via e-mail: contact@archivebyx.com  
  3. Customers' personal data will be processed for the following purposes:
    • responding to inquiries sent to the e-mail address contact@archivebyx.com and making reservations for Goods via the above-mentioned e-mail address (i.e. processing is necessary for the implementation of the legitimate interests of the Administrator); in accordance with Article 6 paragraph 1 letter f of the GDPR);
    • performance of the sales contract concluded between the parties (i.e. processing is necessary for the performance of the contract to which the data subject is a party; in accordance with Article 6(1)(b) of the GDPR);
    • making settlements, pursuing claims (i.e. processing is necessary for the performance of a contract to which the data subject is a party; in accordance with Article 6 paragraph 1 letter b of the GDPR);
    • accepting and considering the complaint process under the Seller's warranty (i.e. processing is necessary to fulfil the legal obligation incumbent on the administrator; in accordance with Article 6 paragraph 1 letter c of the GDPR).
  4. Customers' personal data will be processed only for the period necessary to achieve the purpose of obtaining them, but no longer than for a period of two years; in accordance with the provisions regarding the Seller's liability under the warranty (Articles 556-576 of the Civil Code).
  5. The provision of data by the Customer is voluntary, but necessary for the performance of the contract or for filing a complaint under the Seller's warranty.
  6. The Administrator declares that it does not use any profiling mechanism in relation to the personal data of Customers.
  7. The Administrator declares that the personal data of Customers will not be transferred to third parties or transferred outside the EEA.
  8. The customer has the right to:
    • request information from the Store about the processing of his/her personal data, i.e. confirmation of whether the Customer's personal data is being processed. If the Customer's data is being processed, he/she is entitled to access it, obtain a copy of it and to obtain the following information: about the purposes of processing, categories of personal data, information about the recipients or categories of recipients to whom the data has been or will be disclosed, the period of data storage or the criteria for determining it, the rights of the person related to the processing of his/her personal data, the possibility of filing a complaint with the supervisory authority, the source of obtaining personal data, if it was not obtained directly from the data subject and about profiling and automated decision-making (Article 15 of the GDPR);
    • rectify personal data concerning him. If the Customer obtains information that his personal data processed by the Store are incorrect, outdated or incomplete, he has the right to demand their immediate rectification or completion (Article 16 of the GDPR);
    • request the deletion of his/her personal data if the Store no longer has a legal basis for their processing (Article 17 of the GDPR);
    • demand the restriction of the processing of personal data (Article 18 of the GDPR), i.e. the cessation of their processing, with the exception of their storage, in situations where:
      • The Customer questions the accuracy of personal data - for the period in which the Store will verify their accuracy;
      • The Customer questions the lawfulness of the processing of personal data by the Store;
      • The Store no longer needs this data, but the Customer needs it to establish, pursue or defend his claims;
      • The Customer has filed an objection to processing – until the Store makes a decision as to the validity of the objection;
    • object to the processing of his or her personal data for the legitimate purposes of the Store;
    • transfer your personal data, i.e. receive the personal data you provided to the Store in a structured, commonly used and machine-readable format, if their processing is based on consent, or request that these data be sent to another controller indicated by the Customer (Article 20 of the GDPR).
  9. In order to exercise the above rights, the Client should send a letter or e-mail to the correspondence details provided in the introduction to the Regulations, in which he will indicate which right he wants to exercise, to what extent and in what manner. The Administrator requests that you provide your contact details in the letter, which will enable quick contact at the stage of exercising a given right, in particular when there is a need to ascertain the identity of the Client or to ascertain which right or to what extent he wants to exercise (preferred telephone number).
  10. The supervisory authority for the protection of personal data in Poland is the President of the Personal Data Protection Office with its registered office in Warsaw, ul. Stawki 2, telephone number: 22 531 03 00. The Customer has the right to lodge a complaint with PUODO against the Store in any case, in particular if they believe that the Store processes their personal data incorrectly or groundlessly refuses to exercise their rights.

9. Final provisions
  1. All names of the Goods offered for sale by the Store are used for identification purposes and may be covered by protective rights under the provisions of the Act of 30 June 2000 – Industrial Property Law.
  2. In matters not regulated in the Regulations, the provisions of the Civil Code, the Commercial Companies Code and the GDPR shall apply.
  3. The Seller reserves the right to change the content of the Regulations. Customers will be informed of all changes to the Regulations in a clear and understandable manner.
  4. The annexes to the regulations are:
    • Information on the right to withdraw from the contract,
    • Model declaration of withdrawal from the contract. These annexes constitute an integral part of the Regulations.
  5. The regulations enter into force on 18 April 2024.


List of annexes to the Regulations:

  1. Instruction on the right to withdraw from the contract
  2. Model withdrawal from the Agreement,
  3. Information clause regarding the processing of personal data GDPR .




APPENDIX 1 INSTRUCTIONS ON THE RIGHT OF WITHDRAWAL FROM THE CONTRACT


  1. Pursuant to (Article 27 of the Act of 30 May 2014 on Consumer Rights) You have the right to withdraw from the purchase agreement in the Store within 14 days from the date of delivery of the order without giving any reason.
  2. The deadline for withdrawal from the contract expires after 14 days from the day on which you came into possession of the goods or on which a third party other than the carrier and indicated by you came into possession of the goods.
  3. To exercise the right of withdrawal, you must inform us (“Archive by X Mateusz Marmurowicz ”, ul. Nakielska 144B, 85-391 Bydgoszcz e-mail contact@archivebyx.com ) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or e-mail).
  4. You may use the model withdrawal form, but this is not obligatory.
  5. In order to meet the withdrawal deadline, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the withdrawal deadline expires.

Consequences of withdrawal from the contract

  1. In the event of withdrawal from this contract, we will refund all payments received from you, including the costs of delivering the ordered goods – up to the amount corresponding to the cheapest delivery option available in a given offer. , immediately and in any case no later than 14 days from the day on which we were informed of your decision to exercise the right to withdraw from this contract.
  2. We will make the refund using the same means of payment that you used in the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of this refund. We may withhold the refund until we have received the goods or until you have provided us with evidence of having sent them back, depending on which event occurs first.
  3. Please return or hand over the goods to us immediately and in any case no later than 14 days from the date on which you informed us of your withdrawal from this contract. The deadline is met if you return the goods before the expiry of the 14-day period.
  4. You will have to bear the direct costs of returning the goods. The amount of these costs is estimated at a maximum of approximately PLN 20 - the cost of returning the shipment.
  5. You are only liable for any reduction in the value of the item resulting from using it in a manner other than necessary to establish the nature, characteristics and functioning of the item.

 

APPENDIX 2 Sample withdrawal from the Purchase Agreement

https://archivebyx.com/pages/zwrot


ANNEX 3. Information clause regarding the processing of Personal Data


  1. The administrator of the personal data of the Customers is the ARCHIVE BY X Online Store (hereinafter referred to as the " Administrator "). The Administrator's data are indicated in the introduction to the Regulations.
  2. You can contact the Administrator via e-mail: contact@archivebyx.com ; or by mail at ul. Nakielska 144B, 85-391 Bydgoszcz
  3. Customers' personal data will be processed for the following purposes:
    • responding to inquiries sent to the e-mail address contact@archivebyx.com and making reservations for Goods via the above-mentioned e-mail address (i.e. processing is necessary for the implementation of the legitimate interests of the Administrator); in accordance with Article 6 paragraph 1 letter f of the GDPR);
    • performance of the sales contract concluded between the parties (i.e. processing is necessary for the performance of the contract to which the data subject is a party; in accordance with Article 6(1)(b) of the GDPR);
    • making settlements, pursuing claims (i.e. processing is necessary for the performance of a contract to which the data subject is a party; in accordance with Article 6 paragraph 1 letter b of the GDPR);
    • accepting and considering the complaint process under the Seller's warranty (i.e. processing is necessary to fulfil the legal obligation incumbent on the administrator; in accordance with Article 6 paragraph 1 letter c of the GDPR).
  4. Customers' personal data will be processed only for the period necessary to achieve the purpose of obtaining them, but no longer than for a period of two years; in accordance with the provisions regarding the Seller's liability under the warranty (Articles 556-576 of the Civil Code).
  5. The provision of data by the Customer is voluntary, but necessary for the performance of the contract or for filing a complaint under the Seller's warranty.
  6. The Administrator declares that it does not use any profiling mechanism in relation to the personal data of Customers.
  7. The Administrator declares that the personal data of Customers will not be transferred to third parties or transferred outside the EEA.
  8. The customer has the right to:
    • request information from the Store about the processing of his/her personal data, i.e. confirmation of whether the Customer's personal data is being processed. If the Customer's data is being processed, he/she is entitled to access it, obtain a copy of it and to obtain the following information: about the purposes of processing, categories of personal data, information about the recipients or categories of recipients to whom the data has been or will be disclosed, the period of data storage or the criteria for determining it, the rights of the person related to the processing of his/her personal data, the possibility of filing a complaint with the supervisory authority, the source of obtaining personal data, if it was not obtained directly from the data subject and about profiling and automated decision-making (Article 15 of the GDPR);
    • rectify personal data concerning him. If the Customer obtains information that his personal data processed by the Store are incorrect, outdated or incomplete, he has the right to demand their immediate rectification or supplementation (Article 16 of the GDPR);
    • request the deletion of his/her personal data if the Store no longer has a legal basis for their processing (Article 17 of the GDPR);
    • demand the restriction of the processing of personal data (Article 18 of the GDPR), i.e. the cessation of their processing, with the exception of their storage, in situations where:
      • The Customer questions the accuracy of personal data - for the period in which the Store will verify their accuracy;
      • The Customer questions the lawfulness of the processing of personal data by the Store;
      • The Store no longer needs this data, but the Customer requires it to establish, pursue or defend his claims;
      • The Customer has filed an objection to processing – until the Store makes a decision as to the validity of the objection;
    • object to the processing of his or her personal data for the legitimate purposes of the Store;
    • transfer your personal data, i.e. receive the personal data you provided to the Store in a structured, commonly used and machine-readable format, if their processing is based on consent, or request that these data be sent to another controller indicated by the Customer (Article 20 of the GDPR).
  9. In order to exercise the above rights, the Client should send a letter or e-mail to the correspondence details provided in the introduction to the Regulations, in which he will indicate which right he wants to exercise, to what extent and in what manner. The Administrator requests that you provide your contact details in the letter, which will enable quick contact at the stage of exercising a given right, in particular when there is a need to ascertain the identity of the Client or to ascertain which right or to what extent he wants to exercise (preferred telephone number).
  10. The supervisory authority for the protection of personal data in Poland is the President of the Personal Data Protection Office with its registered office in Warsaw, ul. Stawki 2, telephone number: 22 531 03 00. The Customer has the right to lodge a complaint with PUODO against the Store in any case, in particular if they believe that the Store processes their personal data incorrectly or groundlessly refuses to exercise their rights.